Hotel Reservations

I just finished a huge project at work and I needed some Down time. I decided to take a short vacation. I liked the idea of a long weekend out of town. My friend Sara offered to let me Crash at her place in San Francisco, but I decided to stay at a hotel instead. Sara has a couple of roommates and I thought it might be too crowded.

I called the Toll-free Reservation number for a Major hotel chain. The reservation Agent was very helpful, after I got through the long Phone tree.

Agent: Dutton Hotels. How may I help you today?

Jeff: I wanted To check rates and availability for your San Francisco location.

Agent: Certainly, I can help you with that. Will that be the Downtown or Waterfront location?

Jeff: The waterfront location.

Agent: What date do you plan to Check in?

Jeff: I’d like to check in on October 12th and Check out the 15th.

Agent: Okay, let me see what we have. For how many?

Jeff: One. And, if possible, I’m looking for a Non-smoking room.

Agent: Sure, we have a non-smoking Queen with an Ocean view for $189 or a Standard room with a Courtyard view for $139 a night.

Jeff: I’d like to book the standard room.

Agent: Okay, your last name?

Jeff: Rama.

Agent: And, your first name?

Jeff: It’s Jeff.

Agent: Okay, I have you booked in a standard non-smoking queen, checking in on October 12th and departing the 15th. What Major credit card would you like to use to Guarantee the reservation?

Jeff: A Visa.

Agent: The number and expiration?

Jeff: It’s 7388-2424-3535-1818 and the expiration is 05/08.

Agent: Your Confirmation number is PD672. Is there anything else I help you with?

Jeff: No, that’s all. Thanks.

Agent: Have a nice day and thank you for calling Dutton Hotels.

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