Hotel Reservations
I just finished a huge project at work and I needed some Down time. I decided to take a short vacation. I liked the idea of a long weekend out of town. My friend Sara offered to let me Crash at her place in San Francisco, but I decided to stay at a hotel instead. Sara has a couple of roommates and I thought it might be too crowded.
I called the Toll-free Reservation number for a Major hotel chain. The reservation Agent was very helpful, after I got through the long Phone tree.
Agent: Dutton Hotels. How may I help you today?
Jeff: I wanted To check rates and availability for your San Francisco location.
Agent: Certainly, I can help you with that. Will that be the Downtown or Waterfront location?
Jeff: The waterfront location.
Agent: What date do you plan to Check in?
Jeff: I’d like to check in on October 12th and Check out the 15th.
Agent: Okay, let me see what we have. For how many?
Jeff: One. And, if possible, I’m looking for a Non-smoking room.
Agent: Sure, we have a non-smoking Queen with an Ocean view for $189 or a Standard room with a Courtyard view for $139 a night.
Jeff: I’d like to book the standard room.
Agent: Okay, your last name?
Jeff: Rama.
Agent: And, your first name?
Jeff: It’s Jeff.
Agent: Okay, I have you booked in a standard non-smoking queen, checking in on October 12th and departing the 15th. What Major credit card would you like to use to Guarantee the reservation?
Jeff: A Visa.
Agent: The number and expiration?
Jeff: It’s 7388-2424-3535-1818 and the expiration is 05/08.
Agent: Your Confirmation number is PD672. Is there anything else I help you with?
Jeff: No, that’s all. Thanks.
Agent: Have a nice day and thank you for calling Dutton Hotels.
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