Training Salespeople

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1. Перевод слова trainingTraining — воспитание, обучение Перевод слова Character training — формирование характера military training — военная подготовка vocational training — профессиональное обучение training centre — учебный центр We have an in-house Training unit. У нас есть собственный учебный центр. He fractured his right leg during Training. Он сломал свою правую ногу на тренировке. We devote five ... Читать далее...
2. The sales girl at the Pink Pussycat boutiqueThe sales girl at the Pink Pussycat boutique didn’t bat an eye when the customer purchased an artificial vagina. «What are you going to use it for?» she asked. «None of your business,» answered the customer, beet red and throughly offended. «Calm down, buddy,» soothed the salesgirl. » The only reason I’m asking is that ... Читать далее...
3. The boss called one of his employees into the officeThe boss called one of his employees into the office. «Rob,» he said, «you’ve been with the company for a year. You started off in the post room, one week later you were promoted to a sales position, and one month after that you were promoted to district manager of the sales department. Just four ... Читать далее...
4. Man Posing as Walmart Employee Sends Away Cashier, Steals Money From RegisterA man posing as a Walmart employee took over a cash register at a Fairfax County store and stole money after checking out a customer, police say. The man, who was wearing a Walmart employee vest, entered the store in the 13000 block of Fair Lakes Shopping Center in Fairfax, Virginia, at around 4 p. ... Читать далее...
5. Hiring Business ConsultantsErica: So your suggestion is to hire outside Consultants to handle the extra work associated with the Expansion. Stefan: I think there are a lot of benefits: we get someone with the right Expertise quickly, we can use him or her As needed, and we can save on employment taxes and Benefits. What’s not to ... Читать далее...
6. Перевод слова customerCustomer — покупатель, клиент Перевод слова Customer service — служба работы с покупателями at customer’s discretion — на усмотрение заказчика potential customer — потенциальный клиент She is one of our best Customers. Она является одним из наших лучших клиентов. Poor Customer service has ruined the company’s reputation. Плохое обслуживание клиентов погубило репутацию компании. The Customer ... Читать далее...
7. Rebuilding Consumer TrustKaren: The Scandal over our new product line really damaged our Image, and we need To rebuild consumer trust. Brandon: This is going to be an Uphill battle. Losing customers is easy. Winning them back will be really hard. Karen: I agree, but our stock is Taking a beating and we need to do something ... Читать далее...
8. Training Inexperienced EmployeesKazuko: I really appreciate you helping with the training of the Newbies. I couldn’t have done it without you. Martin: Don’t mention it. I remember when I was still Wet behind the ears and the Veterans in the company gave me the benefit of their time and Expertise. They Propped me up until I could ... Читать далее...
9. CVS banned tobacco. Now its sales are hurtingSales at CVS Health are getting «smoked.» Last September, CVS became the first major pharmacy chain in America to stop selling cigarettes and other tobacco products in its stores. The drug store chain said it was the right thing to do — even though it would hurt sales. Now CVS (CVS) is detailing just how ... Читать далее...
10. Dealing with Unhappy EmployeesAsa: I don’t know how we Got stuck with reviewing employee Complaints. This has got to be the worst job ever! Samantha: This is important work and somebody has to do it. Come on, let’s get started. Asa: I think it’s bad for Morale to allow employees to file complaints. We’re all Overworked and Underpaid, ... Читать далее...
11. Holiday PromotionsMy boss asked me To come up with some Holiday promotion ideas so that we can make Inroads into the Gift-buying market. For us to stay competitive, our company has to increase Retail sales For this important Sales cycle. My boss is expecting some Innovative ideas from me. Since we’re an online business and not ... Читать далее...
12. Значение идиомы sales check[sales check] or [sales slip] {n.} A paper which the clerk givesthe person who bought something; a paper that shows what you bought ina store and how much you paid for it. Mrs. Smith checked the salesslip with what she bought. Mary brought the sales check when shereturned the dress so she could get her ... Читать далее...
13. Buying a Men’s SuitSales clerk: Good afternoon. What can I help you find? Bo: I’m looking for a Suit for work. Sales clerk: I’m sure we have something for you. Are you looking for a traditional or Contemporary suit? Bo: I’m not sure. I’d like To try on some different ones. Sales clerk: That’s no problem. Let me ... Читать далее...
14. Accepting Credit CardsDanny: Are you sure we should start accepting credit cards from our customers? We’ve always been a Cash-only business. Katy: I think we need to for the convenience of our customers. It won’t be as big a Nuisance as you think, with this new Cash register. Danny: The instructions say the Merchant has to swipe ... Читать далее...
15. Training a New EmployeeEven though I’ve only Been on the job for six months, my manager asked me to Train the New hire. She was starting today and when she arrived, we got down to business. Akira: So, the first thing I’ll do is To give you A run down Of the Duties of the job. Your main ... Читать далее...
16. Ordering at a Sandwich ShopEmployee: Welcome to Grubway. What can I get for you? Jared: I’m still deciding. I’m trying to lose weight and I hear that eating a sandwich for lunch every day will help me do that. Do you guys have a BLT or a Club? Employee: We don’t have a BLT, but we do have a ... Читать далее...
17. During training exercises, the lieutenant driving downDuring training exercises, the lieutenant driving down a muddy back road encountered another car stuck in the mud with a red faced colonel at the wheel. «Your jeep stuck, sir?» asked the lieutenant as he pulled alongside. «Nope,» replied the colonel, coming over and handing him the keys, «*Yours* is.»...
18. Пословица / поговорка customer is always right — перевод и значение, пример использованияПословица / поговорка: customer is always right Перевод: клиент всегда прав Пример: The sales clerks were trained that the customer is always right and they must never argue with a customer. Продавцов учили, что клиент всегда прав, и что они никогда не должны спорить с клиентом....
19. Garage SalesOne of the things I like to do on the weekends is go to garage sales. I’m a Bargain hunter and Collector, so garage sales are good places for me. I look in the newspapers or just follow Homemade signs To find the sales in my neighborhood. Whether it’s because people are doing Spring cleaning ... Читать далее...
20. The Home Improvement StoreWhen you own a house, there is always something that Needs work. I have been Putting off repainting the Garage and I decided that I would do it this weekend. I went to the Home improvement store early in the morning to get the Supplies I’d need. I walked into the Huge store and began ... Читать далее...
21. Technology problemsOne of my friends works in the customer service call center of a national pager company. He deals with the usual complaints regarding poor pager operation, as well as the occasional crank caller demanding to be paged less often, more often, or by more interesting people. The best call came from a man who repeatedly ... Читать далее...
22. A customer walks into a pharmacyA customer walks into a pharmacy and asks assistant for an anal deodorant. The assistant explains that they don’t stock them. The man insists that he bought his last one from this store. The assistant passes man on to the pharmacist, who explains that store has never stocked such an item. The man explains he ... Читать далее...
23. Asking About Business HoursStore owner: Hello. Karin: Hello, is this Joe’s Shoe Repair? Store owner: Yes, how can I help you? Karin: I’m calling to find out your Business hours. Store owner: We’re open 24/7. Karin: Really? You’re open 24 hours a day, Seven days a week? Store owner: Yes, we are, More often than not. Of course ... Читать далее...
24. Shoe shoppingA man walks into a shoe store… …and tries on a pair of shoes. «How do they feel?» asks the sales clerk. «Well… they feel a bit tight.» replies the man. The assistant promptly bends down and has a look at the shoes and the mans feet. «Try pulling the tongue out.» offers the clerk. ... Читать далее...
25. Garage SalesOne of the things I like to do on the weekends is go to garage sales. I’m a Bargain hunter and Collector, so garage sales are good places for me. I look in the newspapers or just follow Homemade signs To find the sales in my neighborhood. Whether it’s because people are doing Spring cleaning ... Читать далее...
26. Elephants found to understand human pointing without trainingA study by researchers from the University St Andrews has found that elephants are the only wild animals that can understand human pointing without being trained. In the study, published in Current Biology, the researchers show that a group of 11 captive Zimbabwean elephants, which were used to following vocal instructions but weren’t trained to ... Читать далее...
27. Weill and Mahoney had started with only five hundred dollarsWeill and Mahoney had started with only five hundred dollars between them, but they had built up a computer business with sales in the millions. Their company employed over two hundred people, and the two executives lived like princes. Almost overnight, things changed. Sales dropped sharply, former customers disappeared, and the business failed. Weill and ... Читать далее...
28. Best Buy Confirms The Existence Of Its Secret WebsiteIn the wake of an investigation launched by the Connecticut Attorney General’s office, Best Buy has finally admitted that the now-infamous «secret intranet» (used to mislead in-store customers about BestBuy’s online prices) exists. The website looks identical to BestBuy. com…except for the prices. The secret website was first revealed by George Gombossy of the Hartford ... Читать далее...
29. The Home Improvement StoreWhen you own a house, there is always something that Needs work. I have been Putting off repainting the Garage and I decided that I would do it this weekend. I went to the Home improvement store early in the morning to get the Supplies I’d need. I walked into the Huge store and began ... Читать далее...
30. The Presidential watchesA man goes to a jewelry store looking to buy a watch. He looks at a watch called «the George Bush Watch» and asks the sales clerk why there are no hands. The sales clerk says — «you are suppose to read his lips». He then looks at a watch called the «Ross Perot Watch» ... Читать далее...
31. Значение идиомы see reason[see reason] {v. phr.} To think or act sensibly, especially afterrealizing what the facts are on a certain matter and accepting adviceabout it. He finally saw reason and reshaped his sales strategy bylowering the prices as his older brother had suggested....
32. A tough dilemmaBoss, to four of his employees: «I’m really sorry, but I’m going to have to let one of you go.» Black Employee: «I’m a protected minority.» Female Employee: «And I’m a woman.» Oldest Employee: «Fire me, buster, and I’ll hit you with an age discrimination suit so fast it’ll make your head spin.» …To which ... Читать далее...
33. Reading Product ReviewsDominic: Do you want some help with that box? Andrea: Sure, thanks. Dominic: What is it? Andrea: It’s a new TV. My old one has been On the fritz for a week and I needed a new one. Dominic: Is this a Highly-rated model? Andrea: Highly-rated? I just went to the electronics store and bought ... Читать далее...
34. Working in a Dead End JobAgency employee: Tell me why you’d like to sign up with our Employment agency. Kurt: Well, right now I’m working in a Dead end job. There are no opportunities for Advancement. I’m already at the top of the Pay scale, so there’s no chance of another Pay raise. Agency employee: Okay, I’d like to find ... Читать далее...
35. Перевод слова employeeEmployee — служащий, работающий по найму Перевод слова The mill’s employees — рабочие и служащие фабрики to sack an employee — уволить сотрудника employee bonus — премия работникам Each Employee is given a code number. Каждому сотруднику присваивается кодовый номер. A good boss listens to his Employees. Хороший начальник слушает своих сотрудников. That new Employee ... Читать далее...
36. Fake Niceness — Искусственная любезностьI have to deal a lot with various people, including shop assistants and waiters. And I`ve recently faced a serious problem which I`ve called «fake niceness». One day I walked into a Drug Store, because I badly need a pain-reliever. The girl at the till asked me nothing about my chose but about my day ... Читать далее...
37. Giving Opinions in a MeetingI was in a department meeting and our manager was asking for our Feedback on improving our product. I had a few ideas and I wanted To get them across, but one of my Colleagues was Giving me a hard time. Marcelo: In my opinion, I think that we need to look at the question ... Читать далее...
38. What’s Behind Russia’s Revival of a Soviet-Era Song Contest?At the Applebee’s test kitchen in Kansas City, Mo., nine full-time chefs collaborate to create that certain «menu magic» that entices millions of diners every year. The ultimate test is the customer, but Applebee’s new CEO, Julia Stewart, has to put her stamp of approval on anything that goes out the door and onto the ... Читать далее...
39. Значение идиомы turn over[turn over] {v.} 1. To roll, tip, or turn from one side to theother; overturn; upset. He’s going to turn over the page. Thebike hit a rock and turned over. 2, To think about carefully; toconsider. He turned the problem over in his mind for three daysbefore he did anything about it. 3. To give ... Читать далее...
40. Значение идиомы bring out[bring out] {v.} 1. To cause to appear; make clear. His report brought out the foolishness of the plan. Brushing will bring out the beauty of your hair. 2. To help grow or develop. The teacher’s coaching brought out a wonderful singing voice of great power and warmth. 3. To offer to the public by ... Читать далее...