Rebuilding Consumer Trust

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1. Training Salespeople Our company brought in a Consultant to do Sales training for our store. For some reason, we’d been getting some Complaints from customers. Consultant: My job in this training is to help your store improve its Customer satisfaction, so that it can attract and Retain more customers. When you Interact with customers, you Represent this […]...
2. I trust you that you paid A man walks into a bar and has a couple of beers. Once he is donem the bartender tells him he owes $9.00. “But I paid, don’t you remember?” says the customer. “Okay,” says the bartender, “If you said you paid, you did.” The man then goes outside and tells the first person he sees […]...
3. Перевод слова input Input – вход, входной, вложение Перевод слова To input text – вводить текст input data – входные данные input-output interface – интерфейс ввода-вывода I will forever be grateful for his considerable Input. Я буду вечно ему благодарен за его значительный вклад. There has been a big Input of resources into the project from industry. В […]...
4. Перевод слова customer Customer – покупатель, клиент Перевод слова Customer service – служба работы с покупателями at customer’s discretion – на усмотрение заказчика potential customer – потенциальный клиент She is one of our best Customers. Она является одним из наших лучших клиентов. Poor Customer service has ruined the company’s reputation. Плохое обслуживание клиентов погубило репутацию компании. The Customer […]...
5. Accepting Credit Cards Danny: Are you sure we should start accepting credit cards from our customers? We’ve always been a Cash-only business. Katy: I think we need to for the convenience of our customers. It won’t be as big a Nuisance as you think, with this new Cash register. Danny: The instructions say the Merchant has to swipe […]...
6. Viral Marketing Jayna: I have an idea for creating Buzz about our new product. Maksym: What is it? Jayna: I think we should use Viral marketing. We can Spread information about the product quickly and among the most likely customers. Maksym: I really don’t understand it. How would we do viral marketing? Jayna: Well, the key is […]...
7. Giving Opinions in a Meeting I was in a department meeting and our manager was asking for our Feedback on improving our product. I had a few ideas and I wanted To get them across, but one of my Colleagues was Giving me a hard time. Marcelo: In my opinion, I think that we need to look at the question […]...
8. Investing Your Money Karen: My company offers a 401(k) plan. Do you think I should have one? Jimmy: Yes, definitely. I had a 401(k) account when I worked for McQ Corp, and when I started working on my own I converted it to an IRA. Karen: I really don’t understand any of these Investment options. I talked to […]...
9. Making a Presentation I don’t normally get Stage fright, but the thought of getting up in front of my colleagues to give a presentation always Gives me butterflies. But I have no choice; my boss asked me to do it, so I will. I set up my Projector and PowerPoint program on my laptop. Clearing my voice, I […]...
10. Перевод слова deliver Deliver – доставлять, разносить, передавать Перевод слова To deliver an order to smb. – отдавать приказ кому-л. to deliver letters – разносить письма to deliver services – предоставлять, оказывать услуги Deliver the package to my home. Доставьте пакет мне домой. We will Deliver them up to the police. Мы передадим их в руки полиции. After […]...
11. Перевод слова betray Betray – предавать, изменять Перевод слова His voice betrayed him – голос выдал его to betray trust – обмануть доверие betray ignorance – показывать свое незнание He felt that she had Betrayed him. Он чувствовал, что она предала его. The spy Betrayed his country Шпион предал свою страну She is very loyal and would never […]...
12. Значение идиомы in advance [in advance] or [in advance of] {adv. phr.} 1. In front; ahead ; first. In the parade, the band will march in advanceof the football team. The soldiers rode out of the fort with thescouts in advance. 2. Before doing or getting something. The motelman told Mr. Williams he would have to pay in advance. […]...
13. Диалог на английском языке с переводом “In a while” Stephen Стивен Hi, Karen, it’s Stephen. Привет, Керен. Это Стивен. Karen Керен Hi, Stephen. I haven’t heard from you in a while. Привет, Стивен. Давненько ничего от тебя не слышала. Stephen Стивен Well, I’ve been busy. I’ve started my own company. Ну, я был занят. Я открыл свою компанию. Karen Керен Wow. What kind of […]...
14. A customer walks into a pharmacy A customer walks into a pharmacy and asks assistant for an anal deodorant. The assistant explains that they don’t stock them. The man insists that he bought his last one from this store. The assistant passes man on to the pharmacist, who explains that store has never stocked such an item. The man explains he […]...
15. Outdoor Vacation Sports and Activities Emma: Are you ready? Ricardo: Sure, but why are you dressed like that? I thought we were going to play Golf with Kareem and Karen. Emma: I told them we’re going Rock climbing instead. Ricardo: I was really looking forward to a game of golf. Emma: You play golf all the time. How often do […]...
16. Collecting Debt Ken: Look at this list of customers who still Owe us money. How is this business supposed to survive if we keep Extending credit? Marjorie: We started doing it because some of our best customers didn’t have Ready cash. They’re Good for it. Ken: I know they’ll eventually pay their Outstanding debt, but what are […]...
17. Диалог на английском языке с переводом “It is up to you” John Джон Would you like to go out to dinner or to a movie? Ты бы хотела сходить поужинать или посмотреть фильм? Karen Кэрен Either one, It is up to you. Без разницы, Решай ты. John Джон What would you prefer? Что бы ты предпочла? Karen Кэрен I really don’t care, I just want to […]...
18. Перевод слова consumer Consumer – потребитель Перевод слова Consumer(s’) goods – потребительские товары consumer price – розничная цена consumer of electricity – потребитель электричества Many Consumers are still not comfortable making purchases on the Internet. Многим покупателям по-прежнему непривычно делать покупки через Интернет. This will deal a blow to Consumer confidence. Это нанесет удар по уверенности потребителей. She […]...
19. Значение идиомы consumer goods [consumer goods] or [consumer items] {n.} Food and manufactured things that people buy for their own use. In time of war, the supply of consumer goods is greatly reduced....
20. Перевод слова product Product – продукт, изделие, результат Перевод слова Farm products – сельскохозяйственные продукты finished products – готовые изделия products of one’s labour – результаты труда product degeneration – ухудшение качества продукции We have a very large Product range. У нас очень большой ассортимент. How did you hear about our Product? Как вы узнали о нашей продукции? […]...
21. Перевод слова advance Advance – продвижение, прогресс, успех Перевод слова To advance interests – содействовать кому-л., чьим-л. интересам to advance a new plan – выдвинуть новый план advance the hour-hand – передвигать часовую стрелку вперед He was Advanced to the rank of corporal. Его повысили до звания капрала. They Advanced the date of their arrival. Они перенесли дату […]...
22. Cancelling a Service Diana: You’ve reached Customer service for Bully Services. How may I help you today? Phillip: I’d like to Cancel my service. Diana: Why do you want to cancel? Phillip: I’m Switching to another company with cheaper services. I’m no longer Under contract so there should be no Early-termination penalties. Diana: Let’s take a look at […]...
23. Composition on the Fable of M Twain – Сочинение по басне Марка Твена The Moral of fables, found out by cat, each of us can understand in his own way. I understand its so: each person reflects any work of art, whether painting, music or something else through himself and as a result sees there what he is capable to see or what he wants to see. In […]...
24. I got a great Polish joke A guy walks into a bar, orders a beer and says to the bartender, “Hey, I got this great Polish Joke…” The barkeep glares at him and says in a warning tone of voice: “Before you go telling that joke you better know that I’m Polish, both bouncers are Polish and so are most of […]...
25. Trust thy friend The sailor came home from a secret two year mission only to find his wife with a new born baby. Furious, he was determined to track down the father to extract revenge. “Was it my friend Sam”, he demanded. “No!” his weeping wife replied. “Was it my friend Jim then?” he asked. “NO!!!” she said […]...
26. Перевод слова major Major – главный, важный; мажор; майор Перевод слова Major question – главный вопрос major drawback – основной недостаток major road – главная дорога major chord – мажорный аккорд She is Majoring in linguistics. Ее специализация – лингвистика. A captain is below a Major. Капитан по званию ниже, чем майор. Our car needs a Major overhaul. […]...
27. Значение идиомы in trust [in trust] {adv.} or {adj. phr.} In safe care for another. Themoney was held by the hank in trust for the widow. At his deathMr. Brown left a large sum in trust for his son until he wastwenty-five....
28. Перевод слова trust Trust – доверие, доверять, верить Перевод слова He is not a man to be trusted – этому человеку нельзя доверять to inspire a certain trust – внушать некоторое доверие to take smth. on trust – принимать что-л. на веру I was a fool to Trust him. С моей стороны было глупостью доверять ему. You can’t […]...
29. Диалог на английском языке с переводом “В магазине продуктов (At The Grocery Store)” По-английски Перевод на русский Assistant: Good afternoon. Can I help you, sir? Ассистент: Добрый день. Могу я Вам помочь, сэр? Customer: Good afternoon. Yes, tell me, please, where is the dairy department? Покупатель: Добрый день. Да, подскажите мне, пожалуйста, где молочный отдел? Assistant: It’s right behind that shelf with chocolate bars. Go straight till the […]...
30. Trust a fellow officer A defense attorney was cross-examining a police officer during a felony trial – it went like this: Q: Officer, did you see my client fleeing the scene? A: No sir, but I subsequently observed a person matching the description of the offender running several blocks away. Q: Officer, who provided this description? A: The officer […]...
31. Значение идиомы brain trust [brain trust] {n.} A group of specially trained, highly intelligent experts in a given field. Albert Einstein gathered a brain trust around himself at the Princeton Institute of Advanced Studies....
32. Значение идиомы feel like a new man [feel like a new man] {v. phr.} To feel healthy, vigorous, and wellagain after a major physical illness or emotional upheaval. Tedfelt like a new man after his successful heart bypass operation....
33. Пословица / поговорка customer is always right – перевод и значение, пример использования Пословица / поговорка: customer is always right Перевод: клиент всегда прав Пример: The sales clerks were trained that the customer is always right and they must never argue with a customer. Продавцов учили, что клиент всегда прав, и что они никогда не должны спорить с клиентом....
34. Writing a Letter of Inquiry I was Laid off from my job three months ago. Since then, I’ve been Pounding the pavement looking for another job. So far, nothing has Turned up, so I decided To take the bull by the horns and deliver Inquiry letters to every company that might have a Job opening. … Dear Ms. Smith (or […]...
35. Preferring Different Work Styles Hugo: How do you like working with Leo? Is it Working out? Melissa: No, it’s not. Our Work styles completely Clash and we Butt heads at every turn. Hugo: Really? I thought you were Partnered up because you Complemented each other’s Strengths. Melissa: Yeah, but that doesn’t mean we can work well together. I’m Collaborative […]...
36. Перевод идиомы take it or leave it, значение выражения и пример использования Идиома: take it or leave it Перевод: либо да, либо нет; принять что-либо или отказаться от этого Пример: The customer was told to take it or leave it when he began to complain about the product. Когда покупатель начал жаловаться на товар, ему сказали, чтобы он решался, будет он совершать покупку или нет....
37. Dealing With Rising Production Costs Giovanni: There are No two ways about it. We have To raise prices. Melanie: We can’t. We already raised prices earlier this year. Doing it again risks Alienating our customers. Giovanni: What else can we do? Our Production costs have risen nearly 15 percent. We’ve tried Absorbing them and Offsetting them, but nothing has worked. […]...
38. Значение идиомы no frills [no frills] {n. phr.} A firm or product that offers no extras; ageneric product that carries no expensive label. We went on a nofrills trip to Europe with few luxuries....
39. Значение идиомы cash-and-carry [cash-and-carry ] {adj.} Selling things for cash money only and letting the customer carry them home, not having the store deliver them; also sold in this way. This is a cash-and-carry store only. You can save money at a cash-and-carry sale....
40. Software Development Process 1) Order the T-shirts for the Development team 2) Announce availability 3) Write the code 4) Write the manual 5) Hire a Product Manager 6) Spec the software (writing the specs after the code helps to ensure that the software meets the specifications) 7) Ship 8) Test (the customers are a big help here) 9) […]...