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Fake Niceness — Искусственная любезность

I have to deal a lot with various people, including shop assistants and waiters. And I`ve recently faced a serious problem which I`ve called «fake niceness».

One day I walked into a Drug Store, because I badly need a pain-reliever. The girl at the till asked me nothing about my chose but about my day as if we were the best friends. I didn`t pay any attention to this, because I was suffering from the headache. Moreover, she tried to investigate the `problem of my plans for the evening`, which was extremely confusing. I preferred not to talk to her and left the shop.

As I hurried on, I found myself thinking about this girl and the amount of niceness I`ve just experienced. Why did it make me feel so bad? Was it impolite not to chat back? Or was it a sort of pushy friendness, which is even worse than the rudeness?

Apparently, some psychological studies have shown that if the shop assistant treat you as a friend, there`s psychological effect — the customer will return. Other studies suggest that this sales techniques is a turn-off. Perhaps the solution is to rely on people who are really interested in their job, but not on those who are trained to be insincere robots.



День гая фокса на английском языке с переводом.
Как перевести слово cotton.

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Fake Niceness — Искусственная любезность