Buck: I’m never going to that coffee house again!
Star: Why? What happened?
Buck: It’s the third time in a week that I’ve had Lousy service. I don’t expect Five-star treatment, but I do expect Service industry employees to be at least Civil.
Star: What happened this time?
Buck: I walked in and went up to the Counter to place my order. The woman working there was talking to her friend, another customer. I stood there, clearly needing To be waited on and she Couldn’t have cared less.
Star: You mean she didn’t even Acknowledge you?
Buck: Are you kidding? She didn’t stop talking for one second. When she finally Took a breath, I told her my order. She gave me a Dirty look and finally turned around to get my coffee. She Practically threw it at me!
Star: Well, maybe she was having a bad day. At least you got your coffee.
Buck: I got a cup of coffee, but not the kind I ordered. When I realized it, I went back to the counter and she was still talking to her friend. I Interrupted her and told her that I got the wrong order. She had the Chutzpah to try to tell me that I had made a mistake in telling her my order. Not only did she not Take responsibility for her mistake, she tried to tell me that it was my fault!
Star: That’s really Infuriating. What are you going to do?
Buck: One good thing about her talking with her friend for so long is that I got her name. I’ll be calling the manager To complain.
Star: Aren’t you Overreacting?
Buck: No, I’m not. She’s lucky I didn’t pour the coffee over her head!
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Getting Bad Service